Please use my contact page for all your questions or comments. I cannot accept phone calls about Gradekeeper since I teach during the day. What is your phone number? What is your fax number? I do not have a business phone number or a fax number. Then quit regedit.exe and log off that account, then log in again. The second to last pair will probably be 05. Its value is several pairs of hexidecimal digits. On the right side, find User Preferences Mask. Open HKEY_CURRENT_USER, then Control Panel, then click once on Desktop. To fix it, start regedit.exe (in the Windows directory on your hard drive). Why does my Gradekeeper menu look strange? This is a Windows bug involving a corrupted registry entry. Right click on your desktop (but not on any icon). Changing the dots per inch for the display font may also help fix the problem. But those fonts may be different sizes, and this will cause problems. Gradekeeper uses the Arial font and Windows assumes all of these fonts are present, and will substitute other fonts if they are not available. Reinstall any fonts you removed from your computer. Why do some items get cut off in the Gradebook Options dialog? Windows is responsible for making everything fit in the dialog. This online Gradebook system offers Attendance Tracking, Class Summary, Curve Scores, Grade Calculations, Individualized Assessments, Progress Reports, Report Cards and Weighted Assignments at one place. This will usually fix printing problems you may experience. Gradekeeper provides end-to-end solutions designed for Web App and Android. Visit the web site of the printer manufacturer (like for Hewlett-Packard), and download the latest software for your printer. What am I doing wrong? If you're using an older printer (especially Hewlett-Packard printers), the printer software may not be able to handle newer printing commands. You must use the registration code that was used on that computer to register Gradekeeper. Write the new password down and keep it in a safe place. You should use your registration code as your old password to enter a new password. You can enter your registration code (the six digit number you received when you paid for Gradekeeper) in place of your password. Make sure the caps lock key is not on, or that you are using upper and lower case if your password includes both upper and lower case letters. How can I open that class? First, keep in mind that passwords are case sensitive. FAQ - Problems I forgot the password for one of my classes.
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